A recent training seminar for Social Security Administration employees handling phone calls included an animated video segment starring an SSA character named “Fiona” who advises despondent callers that suicide is an option if they’re really that hopeless, Government Executive reports.
“It’s important for Fiona to keep the caller engaged and to remind her that suicide is only one option,” the animated trainer told employees in the video, a copy of which was obtained by Government Executive, “and that there is no urgency to make any decisions.”
Hmm. Seems like this should be a bigger deal than just randomly served to Google News from an obscure federal employee trade publication that few if any outside have ever heard of.
The National Suicide Prevention Hotline in the United States is available 24 hours a day, seven days a week at 1-800-273-8255 or 988. Please call or text if you need to talk to someone.