A former 911 dispatcher for Greene County, Pennsylvania, in the extreme southwest part of the state bordering West Virginia, will face manslaughter and reckless endangerment charges for failing to send an ambulance to the home of a woman in extreme medical distress, who later died, USA Today reports.

Leon “Lee” Price, 50, of Waynesburg refused to send an ambulance to a remote part of the remote county unless he received assurance that the patient would be transported to a hospital.  Fifty-four year old Diania Kronk’s daughter pleaded for help, but Price demanded assurance that Kronk would accept treatment at a hospital about a half-hour drive away.

Kronk’s daughter, Kelly Titchenell, was driving to her mother’s house and assured Price her mother would go to the hospital “or she’ll die.”  Titchenell explained that her mother had been drinking heavily in the previous weeks and that the pallor of her skin had turned yellow.

Price insisted Titchenell call 911 again when she arrived at her mother’s house to make sure her mother was going to accept a hospital admission.  When Titchenell arrived at her mother’s, her mother was pacing naked on the front porch and talking incoherently.

Titchenell, who went to her mother’s house with her three children because she didn’t have someone to care for them, got her mother situated but could not find a landline phone at her mother’s home to call 911 and there was no cell service.

After taking care of her mother and having to take her children home, Titchenell contacted her uncle who said he would be at the house shortly.  The next day, Kronk died of organ failure.